Ready to explore our solar energy solutions? Get in touch with our team for inquiries, partnerships, or technical support.
Whether you're looking for product information, technical support, or partnership opportunities, our team is here to help. Reach out to us through any of the channels below.
No.2009-5, F Building, Xihai Mingzhu Garden, Taoyuan East Road, Dawangshan Community, Nantou Street, Nan'an District, Shenzhen City, China
Monday - Friday: 9:00 AM - 6:00 PM (CST)
Find quick answers to common questions about our products and services
Our products carry various international certifications including UL (US market), CE (EU market), VDE 0126, IEEE 1547, and EN 50549. Each product page lists the specific certifications for that model.
Our hybrid inverters come with a 10-year warranty, while our off-grid inverters include a 5-year warranty. Extended warranty options are available upon request.
Yes, we provide OEM and ODM services for qualified partners. Please contact our sales team to discuss your specific requirements and volume expectations.
Standard lead time is 15-30 days depending on order volume and product model. For urgent orders, please contact our sales team to check current stock availability.
Absolutely. We offer comprehensive after-sales support including remote technical assistance, firmware updates, and on-site support through our network of authorized service partners worldwide.
Yes, all our inverters support remote monitoring via our dedicated mobile app and web portal. You can track energy production, consumption, and system status in real-time from anywhere.
We accept T/T (bank transfer), L/C (letter of credit), and Western Union. For long-term partners, we also offer flexible payment terms. Please contact our sales team for details.
Yes, we provide comprehensive installation manuals, video tutorials, and remote technical guidance. For large projects, we can arrange on-site technical support through our authorized service partners.
Our standard MOQ is 1 unit for sample orders. For bulk orders, pricing tiers apply based on quantity. Contact our sales team for customized quotations.